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Customer Support

For billing, service requests and other inquiries use the following:

General Customer Service Number: (281) 897-9100

Customer/Billing Inquiries Email: billing@regionalwater.net

Our payment hours are:

Main Office
12841 Jones Rd, Suite 120
Houston , TX 7707

Phone: (281) 897-9100
Monday through Friday from 8:00 a.m. to 4:00 p.m.

For after-hour emergencies, please contact our dispatch team at (281) 897-9100.

Service Rate Schedule

Water Rate (Single Family Residential)

$ 17.00Rate for Service for usage between 0 gallons and 6,000
$ 2.75Rate per 1,000 gallons metered for usage between 6,001 gallons and 10,000 gallons
$ 3.25Rate per 1,000 gallons metered for usage between 10,001 gallons and 15,000 gallons
$ 3.75Rate per 1,000 gallons metered for usage between 15,001 gallons and 25,000 gallons
$ 4.25Rate per 1,000 gallons metered for usage above 25,001 gallons

Sewer Rate (Single Family Residential)

$ 22.00Rate for Service for usage between 0 gallons and 6,000
$ 3.75Rate per 1,000 gallons metered for usage above 6,001 gallons